I purchased a 2012 Mazda 6. The car didn’t have an owners manual. I called Buddy and asked about it. He said he would look around the dealership to see if an owners manual for that car was there. Apparently Buddy couldn’t find an owners manual, because he didn’t call me back. I found an owners manual on e-bay for $20. I purchased the owners manual on e-bay. If someone at the dealership had offered to find an owners manual for me, or at least told me where to look for one, I would have rated my experience higher. An owners manual is a little thing, but now I know how to change the battery in the key fob, how to change the headlights, what oil is recommended, and so now. If you want to be a great dealership, don’t ignore the little things.
- John | Lincoln, NE
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Price does not include tax, title, and license fees as well as a $169 documentation fee for vehicles purchased from Lincoln, NE locations, a $199 documentation fee for vehicles purchased from Grand Island, NE locations or a $199 administration fee for vehicles purchased from St. Joseph, MO locations. All pricing and details are believed to be accurate, but we do not warrant or guarantee such accuracy. The prices shown above, may vary from region to region, as will incentives, and are subject to change. New vehicle pricing reflects rebates to dealer when financing through Ford. With approved credit. Not all will qualify. Vehicle information is based off standard equipment and may vary from vehicle to vehicle. Call or email for complete vehicle specific information.
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